Assuring Success — Independent Commissioning Agent

June 11, 2026

In the complex world of modern construction, where buildings are created with sophisticated technical ecosystems of interconnected services, one critical question emerges: when completed, how do you ensure all building systems perform as intended? The answer lies in the specialised expertise of Independent Commissioning Agents who bridge the gap between design intent and operational outcomes.

At its core, commissioning is the process of transitioning installed individual building services systems into a fully functional, integrated and interoperable set of services in an optimised operating building. However, the key to success is commissioning design reviews and planning before building commences.

The Independent Commissioning Agent (ICA) role can be defined as assisting with planning of that process and then validating the process occurs properly on the client’s behalf.

An evolving legacy

Commissioning also extends beyond system activation, it can encompass the critical post construction optimisation period where buildings are fine-tuned through the seasons to operate at peak efficiency, ensuring that building services perform as intended and deliver maximum value to building owners.

Since its introduction in 2003 by the Green Building Council of Australia, Green Star certification has played a key role in transforming building practices.

Over the past 22 years, the evolving role of the ICA highlights recognition that thorough commissioning is essential for all buildings – regardless of their sustainability rating.

The ICA process provides multidisciplinary advice to help building owners and facility managers transition into the day-to-day operation of their buildings post construction.

This deep operational knowledge becomes invaluable when applied at the early stages of new builds, enabling the team to anticipate challenges and address them during the design and construction phases; eliminating costly changes.

Commissioning Authorities

Whilst ICA expertise is often applied to Green Star projects, Commissioning Authorities (CxAs) fulfil a parallel, but distinct role under the international LEED (Leadership in Energy and Environmental Design) rating system.
From A.G. Coombs Advisory’s perspective, CxAs represent the same fundamental commissioning expertise applied, with a few subtle changes, via a different certification framework.

“The CxA role under LEED emphasises systematic verification that building systems perform according to design intent and operational requirements,” explains David Odd, ICA Leader (NSW & ACT) at A.G. Coombs Advisory.
“This includes comprehensive documentation review, functional performance testing and ongoing monitoring protocols. More and more the LEED rating is being applied in Australia for international benchmarking.”

The whole-of-life advantage

The whole-of-life perspective provided by A.G. Coombs is drawn from decades of experience in designing, delivering, operating and maintaining building services. This experience informs the commissioning of new projects with lessons from existing building operations in three management approaches:

  1. ICA Services serve building owners and long-term tenants, providing independent oversight of Green Star and LEED projects.
  2. Commissioning Management supports builders on complex projects, leveraging technical expertise to optimise operational performance and proactively assist the builder to manage the commissioning interface between multiple trades.
  3. Transition to Operate assists facility managers receiving new buildings, assisting them to understand and optimise building systems during the critical handover period.

The soft landings revolution

Recent changes to Green Star requirements have introduced the Soft Landings Framework. This approach brings a focus on the building user’s experience as a key stakeholder input.

“The soft landings framework provides guidance right through the project delivery lifecycle from inception and briefing through to handover and into operations,” notes David Odd. “For projects where building services capital works exceed $20 million, Soft Landings implementation is now mandatory to achieve Green Star verification and handover.”

A multi systems lens

A key differentiator in the A.G. Coombs approach is the multi-discipline whole-of-team approach.

Rather than relying on single-discipline experts, our specialist engineers are deployed from all disciplines –mechanical, electrical, building control systems, hydraulic, fire protection, vertical transportation, metering, monitoring and renewable energy systems – with each reviewing their specific systems before synthesis by the lead ICA.

“Bringing a multidisciplinary team to the table and their specific expertise with our ICA lens over the entire process is a clear advantage” explains David. “This multi-system approach ensures that nothing is missed in increasingly complex building systems.”

Commissioning services expertise by A.G. Coombs Advisory ensures that new buildings perform as intended – safely, efficiently and sustainably – throughout their entire lifecycle for all building stakeholders.

Image: JKTP

Case Study: Australian Bragg Centre for Proton Therapy

The Australian Bragg Centre for Proton Therapy project in Adelaide exemplifies the complexity and importance of specialised commissioning services. This cutting-edge medical facility required absolute precision in its building systems to support advanced proton therapy equipment – technology where any system failure could have critical implications.

A.G. Coombs Advisory served as the LEED CxA, bringing multidisciplinary expertise to help steer this technically demanding project. The scope included sophisticated mechanical, electrical, hydraulic and fire protection systems, all requiring seamless integration to support the facility’s missioncritical operations.

The project demonstrated the value of engaging commissioning expertise early and maintaining that relationship through to operational tuning.

“The complexity of the Australian Bragg Centre demanded absolute precision in every building system and the independent commissioning expertise that A.G. Coombs Advisory delivered gave us confidence that our facility was ready to support life-saving medical technology from day one,” said John Muir, Services Manager at Lendlease.

This article originally appeared in BE – Building Efficiency 2025-2026 magazine.

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