June 15, 2015

The A.G. Coombs Service team recently delivered a sophisticated air conditioning system controls and valve upgrade to the SCALA Apartments located on Roy Street, Melbourne.

The team, who provide mechanical maintenance services to the 12-year-old building, proposed the controls upgrade to the SCALA Body Corporate on the basis that it would improve controllability, system performance and maintainability. A.G. Coombs’ knowledge of the building and its systems meant that no additional field wiring or pipework modifications were required within the apartments, minimising the impact on residents. Other technical initiatives led to reduced installation times, reduced risk and additional improvements in operational efficiency of the building.

The key challenge in delivering the upgrade was the coordination of works, with all 108 apartments being fully tenanted. A.G. Coombs developed and effectively implemented a detailed roll-out plan with minimal disruption to the residents.

The upgrade has delivered a more efficient overall system for the building. Management processes have also been streamlined, with mechanical maintenance calls from the apartments now handled directly by A.G. Coombs, ensuring all works are undertaken consistently, effectively and in line with SCALA’s requirements.

Mike O’Neill, Chairman – OC Committee, SCALA Lakeside Apartments, is very pleased with A.G. Coombs’ technical capability and respectful delivery methods.

“We were very impressed with A.G. Coombs’ ability to deliver the air conditioning system controls and valve upgrade, working well to limit daily impact on residents as they moved about the building, which is appreciated. As the project progressed, we received a number of comments from residents as to their satisfaction with the resulting upgrade and especially the A.G. Coombs team. The words often used were ‘courteous’ and ‘respectful’. Our building continues to operate efficiently, with A.G. Coombs continuing to demonstrate a consistently high level of service across our building and to the residents of the 108 apartments within.”

For more information on A.G. Coombs Service solutions in both the commercial and residential sectors, please contact us.