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Service F.A.Q.’s

Questions

Why do I need a multi-service, one-stop shop?
How broad is the company's multi-servicing capability?
You are a preferred Facilities Management provider?
Do you offer an essential services management package?
Aren't you making servicing sound more complex than it is?
What are my service choices?
What sort of service speed can I expect from A.G. Coombs?

 

Answers

Why do I need a multi-service, one-stop shop?

Building systems are growing more complex and there are gains to be made in dealing with a single responsible servicing company. You can reduce maintenance costs and ensure systems are complementary, so achieving improved and consistent service levels.

How broad is the company's multi-servicing capability?

Our service includes inspection, maintenance and testing for HVAC and mechanical services, building automation and control, lighting and power systems including exit and emergency lighting, life safety systems including sprinkler and alarm systems, and gas suppression and special hazard systems.

You are a preferred Facilities Management provider?

Correct. The company is a reliable, single-point, specialist provider of maintenance for building services and operations. Our systems and procedures dovetail into FM contracts.

Do you offer an essential services management package?

Yes. With the onus for duty-of-care now being firmly on owners and directors, many companies are seeking responsible service providers to assist them keep up with legislation, to ensure records and certification are up to date, and to maintain a level of servicing in line with their obligations.

Aren't you making servicing sound more complex than it is?

No. With more advanced building systems, quality assurance demands and heightened requirements for reliability, not to mention record-keeping and legislative requirements, companies like A.G. Coombs have had to step up to a new level of sophistication.

What are my service choices?

You can choose from a number of packaged Maintenance Contracts and Performance Agreements, or have a Maintenance Management program tailored to your exact needs.

What sort of service speed can I expect from A.G. Coombs?

Our breakdown service operates on a 24-hour, 365-day schedule from a fleet of fully equipped, radio-deployed vehicles. Nobody offers better service.

 

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Contact us with your service requirements and find out how we can help you…